Achieve sustained operational excellence with
EZPro Service Desk
Service Management platform as a service to streamline service desk. Provides a top notch service to users in an intuitive platform.
Manages the following request types in one platform:
1. Service Requests and Incidents
2. Problem Tickets
3. Change Requests
Provides content management workflows for solutions that can be linked to requests.
Wouldn’t it be great to have your end users submit requests and problems online?
Nothing is lost; nothing is forgotten at EZPro Service Desk.
No follow up phone calls or emails.
Instead of being a tired voice on the other side of the line, you will become a star. Handling requests will be a showcase.
You don’t have to pay a fortune or spend months on implementation.
It is easy with EZPro Service Desk.
EZPro Service Desk is powered by EZPro BPM, compliant with BPMN 2.0 that is an industry standard for business process modeling. EZPro Service Desk leverages technologies with proven track records such as JBoss JBPM, Apache software suite; follows J2EE patterns by using JBoss AS. Authentication is LDAP based with backends including Active Directory and Apache Directory Server.
Developed by OneTech.Try EZPro Service Desk
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