MonthOctober 2014

Why do good people make bad decisions?


Sometimes we just make decisions and wish them to turn out to be good decisions. Sometimes we don’t evaluate the risk well; sometimes we don’t study the situation deeply enough; sometimes we don’t have the expertise required to analyze the problem and no experts around to consult.

Jack Zenger and Joseph Folkman listed the habits that lead to terrible decisions on an HBR blog:

It is worth checking the list before making decisions. We cannot always guarantee good decisions but at least we can try to avoid the habits to make bad decisions.

Introducing our new plans: Free pass, Express and Plus

We are excited to announce the launch of our new price plans.

We offer every organization the option to use EZPro Service Management for free for up to 3 agents and unlimited users.

Besides Free pass we have two plans: Express and Plus. The main difference between Express and Plus is the available modules. While Express and Plus plans provide Service Management, Plus has additional modules: Problem and Change Management.

All plans support unlimited users.

All paid plans have Free Trial for 30 days.


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