MonthNovember 2014

Happy Thanksgiving

Thanksgiving-turkey-2-300x300We THANK you for your support and feedback. As a customer, user or follower you have provided us with suggestions and encourage us to build a better platform for better and faster service across business lines.

We hope that you continue to support us, and help us expand our interest groups.

With the best wishes for Thanksgiving,

EZPro

Customers want to be heard

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CAPTURE CUSTOMER FEEDBACK on YOUR WEBSITE

When your customers visit your website, they want to be heard. They might have questions to be answered quickly or problems to be resolved immediately. With EZTicket Form, you can create a ticket for every form submitted on your website.

EZTicket Form is available in EZPro. It is free of charge.

You can link EZTicket Form to your page link and enable a widget.

You can customize the look and feel of the widget.

You can add custom fields to the form and customize the categories to display.

Every ticket created will be routed to the appropriate user group based on your routing rules.

Please see details in the support documents under Integration:

http://ezpro.co/support/

Submitting a ticket has never been so easy

 

email integration

EZPro creates tickets from emails that are sent to your support email account. The email integration is free of charge. You can route incoming emails to appropriate groups defined by your routing rules.

How?

First, login to your EZPro account, and then click on Email to Request link. All you need to do is enter, verify and activate your email settings.

Details are in the support site: http://ezpro.co/support/

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