MonthMay 2015

Spring cleaning for EZPro

overwhelmed teacher, paper everywhere

In our last blog we have discussed the spring cleaning in the office and how to eliminate the sea of paper. Going paperless is a great solution for a clean workspace all around the year. However, going online might create data clutter as well. De-clutterring data in your computer, in network drives and email can be part of the spring cleaning. As EZPro is an online application that captures your operation, we would like to share some tips to de-clutter your data in EZPro.

  1. Tag every ticket to organize
  2. Close the pending tickets that are completed periodically
  3. Prefer EZPro storage for documents and attach them to tickets
  4. Maintain ticket categories based on business needs
  5. Review ticket fields periodically
  6. Archive obsolete knowledge base articles
  7. Tag, populate keywords and select the correct category and sub category for knowledge base articles
  8. Maintain knowledge base category and subcategory lists based on business needs

Spring cleaning in the office


We bet that the spring cleaning intentions started to bud in March when the winter gave way to the spring at least on the calendar. Then, the winter stayed with most of us a bit longer and the spring cleaning was postponed.

If you haven’t done any spring cleaning yet, you can start with your computer by wiping the monitor and untangling computer cords and cables. Cleaning the office space will get your workspace back in a tip-top shape. Are you drowning in a sea of paper? You can archive old files and organize current ones. Recycle and throw away items that you don’t need. Sort out your emails and data in your computer.

You can make the spring cleaning a team event and fun. Given the amount of paper to organize, or shred and recycle, a paperless organization might promise a clean workspace all around the year. Think strategically how you can make the office less paper dependent.

Have you done any spring cleaning around the office this year? Please share your thoughts and experience with us.

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