Request Updates:

If you have submitted or worked on a request, you can see request updates in the Request Updates section of the Dashboard.

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To view more updates please click on View More.

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My views:

My views has four views:

Inbox for requests assigned to you.

Group Inbox for requests assigned to your groups.

My requests for requests that you submitted.

Following for requests that you follow.

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Overdue Requests:

You can view the requests that pass due dates in the Overdue Requests view. Due Dates are calculated based on SLA.

Open Requests:

You can view the three request types and open requests by type.

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