If you have submitted or worked on a request, you can see request updates in the Request Updates section of the Dashboard.
To view more updates please click on View More.
My views has four views:
Inbox for requests assigned to you.
Group Inbox for requests assigned to your groups.
My requests for requests that you submitted.
Following for requests that you follow.
You can view the requests that pass due dates in the Overdue Requests view. Due Dates are calculated based on SLA.
You can view the three request types and open requests by type.