EZ Service Desk provides the snapshot of the service desk at Dashboard. Request updates for requests that you have submitted or worked on are listed. View More link gives you 50 most recent updates. Top tags of requests are listed in Dashboard. Hyperlinks of tags list related requests. Charts display completed and open requests.
EZ Service Desk provides the following common operations for all request types. Search Tag Email Email notifications Link Attachments Comments History Log Follow requests Print requests Claim requests Assign requests SEARCH QUICK SEARCH: Search on Tag or Request Number is available on every page at the banner. Search results will list matching requests where you […]